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ABOUT
US:
Welcome
to NuntritionProducts.com, you one stop source for quality health supplement
products at exceptional prices. We and our partners carry a wide range of
herbal supplements, including vitamins, nutritional supplements, anti-aging,
vitality, weight-loss formula, bone health, liver health, skin care and many
more. We value your business and we do our best to honor any requests you might
have. You can contact us via e-mail byusing Contact Us form.
RETURN
POLICY:
If you receive the wrong product or a damaged product, simply call to get a
RMA(return mechandise authorization) Number and send it back to us and we or
one of our partners will ship a replacement out to you free of charge. We and
our partners work very hard to make sure this almost never happens. If you
changed your mind and want to exchange the product for another one, we can do
this with no problem. Because of our extremely low profit margins, we must
charge you shipping for the second shipment. Any fee or credit will be put on
your credit card. If you want to return a product that you were unsatisfied
with or changed your mind on we and our partners offer a 30-day exchange/refund
policy to our customers. No credit will be issued for any products returned
without prior notificatin and approval by us or our partner customer service. We
can not take an opened product back. If it is unopened, we or
our partner will give you a refund (minus shipping charges & 15% Restocking
Fee). You will be notified when it is received. For an RMA number (Return
Merchandise Authorization) on returns call Customer Service at 1-888-225-7778.
All Returns require an authorization number. We and our partners don't accept
any return item without RMA number. Please note that an RMA# does not guarantee
final disposition. All returns are subject to inspection. All
exchanged/returned merchandise must be in original factory condition. We and
our partners reserve the right to refuse any such returns. Pack the products
into a shipping box with plenty of packing material, and tape securely. Write
the RMA# issued by Customer Service clearly on the outside of the shipping
carton. Any merchandise returned to us unauthorized will be refused. Please
ship your parcel back to the address specified us freight prepaid! Sorry, we
and our partners cannot accept COD or freight-collect shipments. No goods will
be accepted for exchange or return without authorization. We and our partners
reserve the right to cancel any order. We and our partnerts are not responsible
for typographical or pictorial errors. Prices and availability are subject to
change prior to shipment. Should this occur, you will be notified by email or
phone, and given the option to accept these changes or cancel the order.
SHIPPING
METHOD AND CHARGE:
We and our partners ship the product by United States Postal Service (USPS),
UPS 3Day select, 2nd Day or Next Day Shipping. The shipping method is dependent
on where you are located and what level of service you select, and the weight
of the product you order.
For
Ground Shipping:
Every Order that is Under $50, Shipping charge will be flat-$6.99.
Order that is over $50, Shipping Charge will be $5.99.
Order that is over $100, shipping will be FREE.
Please note: If you place your order on Friday and choose Next Day Air
Shipping, the order will be delivered on the following Monday, (NOT Saturday).
If you do need Saturday Delivery, please pay $15 extra and call in for the
order.
Just
for your assurance before you fill out the customer information and payment
information the shipping charge will appear on the page. You will know the
exactly amount of shipping cost to your purchase before you actually need to
submit your payment information. There will be no "Hidden" charges.
International Orders Confirmed by E-mail.
International customers please check with your country for restrictions,
duties, and taxes collected from your country. THERE WILL BE NO REFUND ON
SHIPPING COSTS IF YOUR PRODUCT IS REJECTED AND RETURNED BY CUSTOMS OR DELIVERY
FAILURE ATTEMPT.
PAYMENT METHOD:
We and our partners accept Visa, MasterCard, American Express, Discover, Money
Order. We DO NOT accept international Visa, Master and Discover Cards. And We
Do Not Accept Checks. We verify all orders. Your credit card address
must match the shipping address on your order or it will not be shipped until
fixed.
SALES TAX:
We and our partners ship from California. All orders delivered to a California
address will be charged with appropriate sales tax.
CREDIT CARD FRAUD:
We and our partners work with law enforcement authorities to investigate and
prosecute the fraudulent use of credit cards. Our system automatically verifies
all addresses with VISA, MasterCard, Discover and American Express. **Every
order that is made over $400, our company or partner will require a signed
authorization form which should be filled out by the card holder, and fax us
back in order for us to process the order.
ORDER CONFIRMATION/ORDER STATUS:
If you provide your email address, your will receive an email confirmation from
us or our partner. Please print out this confirmation and keep it for your own
reference. If you need to check the status of your order, please email and use
your order number for reference. If you are not sure if we received your order,
please mail us and IT IS IMPORTANT THAT YOU DO NOT RE-SUBMIT YOUR ORDER.
ORDER PROCESSING:
Cut off time is 12:00PM PT. Every order made after 12pm will be processed on
next day. We and our partners don't ship on weekends or holidays. Please allow
24 hours for processing your order. All shipping times and dates are subject to
changes without notice.
SHIPPING AND BILLING ADDRESSES:
If your shipping address is different from your credit card billing
address, please make sure your card issuer has listed this shipping address as
an "authorized" address. We and our partners verify all addresses with VISA,
MasterCard, Discover and American Express.
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